Notify the auditee of your travel
Arrive at the audit site on time
by being there 5 minutes early.
Observe parking rules and park
in the visitor parking, dont park in no parking zones, reserved
spots, or loading areas.
Greet people with a smile and firm
(but brief) handshake.
As a courtesy, introduce the auditors
to auditee management. Mr. Brown (auditee), this is Bill Smith (auditor).
Use proper titles unless given
permission not to use them (i.e., Mr., Ms., Dr.).
Use the words thank you,
may I, please, and you are welcome
Ensure there are an adequate number
of chairs in the meeting room for all attendees.
Always start the opening meeting
by acknowledging the senior person and thanking him/her for making
the arrangements for the audit.
Keep to your interview schedule;
if changes must be made keep everyone informed.
Follow all safety and environmental
rules (including smoking restrictions) at all times.
Dont lecture the auditee
on how to do things.
Dont try to trap the auditee
with hypothetical situations.
Dont purposely put yourself
in a dominant position during interviews (e.g. sitting behind a
desk, taking a higher level position).
In general, do not make special
individual requests of the auditee organization that could be considered
as catering to whimsical needs of the auditor. Auditors should make
their own arrangements for special needs. (e.g. I dont like
coffee, but Earl Gray tea is okay as long as you use very hot water.)
Do not boast of special needs or
preferences. This comes off as acting superior and may cause the
auditee to cater to the special needs of the auditor.
Ask permission to use any special
equipment such as a camera. Ask permission before photographing
Honor the auditees privacy.
Dont barge into offices whether the door is closed or open.
If you have been given the use
of someones office, thank them for allowing you to use it,
even though they were probably told to do so. While in their office
or conference room, respect the auditee property. Leave it in
satisfactory order (dont leave a mess).
Dont plump your heavy briefcase
on the conference table. When drinking liquids, look for coasters.
Come prepared, dont mooch
off the auditee for paper or tablets or pens.
Dont use offensive language
or make racial, sexual or ethnic jokes or slurs. Dont talk
negatively about the auditee, other auditors, your audit organization or rival audit organizations.
Be tactful when correcting auditee
personnel and never correct other auditors in front of others.
Dont yell or shout, be sarcastic,
or show zeal when objective evidence is found to support a finding.
Show respect for the auditee personnel.